Question 1

Is the Résidence Assistance service free?

Accepted Answer

Yes! Our guidance service is completely free for the people and families we help. You can benefit from our advice and support throughout your search at no cost to you.

Question 2

How does your service work?

Accepted Answer

The first step is a conversation about your situation so we can fully understand your needs, budget, preferred area and the level of assistance required. Based on this information, we look for residences that may suit you and help you compare the relevant options. We then support you through the process to make your decision easier.

Question 3

What types of residences can you help me find?

Accepted Answer

We can help you search for different types of living environments for seniors, depending on the person's needs. This may include residences for independent or semi-independent seniors, or for those who need more day-to-day support. The options we suggest depend on the situation, the services required and availability.

Question 4

Can you help me find a residence for a parent or loved one?

Accepted Answer

Absolutely. It's common for children or family members to lead the search for an aging parent. We can help you better understand the possible options, identify the important criteria and find living environments that fit their situation, while taking their preferences into account.

Question 5

What if I need to find a residence quickly?

Accepted Answer

We understand that some situations call for an urgent search, for example after a change in health or when living at home becomes more difficult. We take your timeline into account and look for relevant options based on availability and each residence's admission criteria.

Question 6

How much does a seniors' residence cost?

Accepted Answer

The cost varies depending on the type of residence, the region, the size of the unit, the services included and the level of assistance needed. We can help you explore options that fit your budget and better compare what is offered. However, the cost of accommodation remains the responsibility of the resident or their family, depending on the situation.

Question 7

Do I have to choose a residence you suggest?

Accepted Answer

No. Our role is to guide you and present relevant options, but the final decision is yours. You can take the time to visit residences, ask your questions and choose the place where you feel most comfortable.

Frequently asked questions

Have other questions?

You don't have to search alone.