Skip to content
Français 1 800 555-0199
Résidence Assistance

Resources

Advice for families

Clear guidance to help you make an informed decision.
Choosing well

Questions to ask when visiting a residence

Meals, care, safety, activities, extra fees: what to check before you decide.

Read the tips
  • What does the monthly rent include, and which services cost extra?
  • What staff are on site day and night, and how are emergencies handled?
  • How are menus adapted for special diets?
  • What activities are offered each week?
  • What happens if the person's autonomy declines?
  • What are the lease and notice conditions?
Finances

Quebec's tax credit for home-support services for seniors

Part of certain services provided in a residence may qualify for a Quebec tax credit.

Read the tips
  • The credit is for people aged 70 or older.
  • Some services included in RPA rent may be eligible.
  • Residences usually provide a lease appendix listing these services.
  • Check with Revenu Québec for current amounts and eligibility.
Transition

How do you know it's time to move?

Signs to watch for and how to raise the topic respectfully with your parent.

Read the tips
  • Falls, frequent forgetfulness or difficulty preparing meals.
  • Isolation or loss of interest in activities.
  • Home upkeep becoming too much to manage.
  • Start the conversation early, listen, and involve your parent in every decision.
Choosing well

Independent, semi-independent, CHSLD: what's the difference?

A simple guide to the living options available to seniors in Quebec.

Read the tips
  • Residence for independent seniors: housing and services with a high degree of independence.
  • Residence for semi-independent seniors: personal assistance and care as needed.
  • Intermediate resource (RI): a living environment linked to the public network for greater needs.
  • CHSLD: public long-term care facility, accessed through your local CLSC.
Regulations

What does RPA certification mean?

What certification of private seniors' residences means in Quebec.

Read the tips
  • Every private seniors' residence (RPA) must hold a certificate of compliance.
  • Certification covers areas such as safety, staffing and services.
  • The Quebec Ministry of Health and Social Services RPA registry lets you look up a residence.
  • Always ask to see the certificate during your visit.
Transition

Planning a smooth move

Sorting belongings, personalizing the new home and supporting the first weeks.

Read the tips
  • Start sorting a few weeks ahead, one room at a time.
  • Bring familiar items: photos, a favourite blanket or armchair.
  • Plan regular visits during the first few weeks.
  • Meet the staff to share your loved one's routines and preferences.

This information is provided for general guidance. Always confirm details with the residence and the relevant organizations.

You don't have to search alone.

Whether you're just starting out or need to find a residence for a loved one quickly, our team is here to guide you.

Request free guidance1 800 555-0199
Call